Our great experience with IBM Process Mining
Overall Satisfaction with IBM Process Mining
We use IBM Process Mining to make a diagnostic about the process and to identify diferents problems. The tool is very simple to apply, to up the data set and to make the BPMN diagram. We analyze a process about foreing trade and could identify lost time in the stage of transfer and rework in the stage to assign task. Starting from this, we worked in diferents solutions in the process to improve that.
Pros
- simple
- provides specific information
- powerful
Cons
- Business Process Engineering
- process efficiency
- improvement over time
We selected IBM Process Minging because is simple to apply but is very powerful and have a lot of options and funtionalitys. The other reason is in relation to the cost, which is more convenient than the others
Do you think IBM Process Mining delivers good value for the price?
Yes
Are you happy with IBM Process Mining's feature set?
Yes
Did IBM Process Mining live up to sales and marketing promises?
Yes
Did implementation of IBM Process Mining go as expected?
Yes
Would you buy IBM Process Mining again?
Yes
Comments
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