Business processes are enhanced with this IBM software.
Updated December 14, 2023
Business processes are enhanced with this IBM software.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM Process Mining
Being an excellent process mining tool, this software we have its different functions to solve all the complex problems, obtaining the reports immediately, which makes us make any decision that is necessary for the organization. The intelligent automation that it has makes everything faster and well done, so a large number of revisions is achieved in a few minutes. Since we used IBM PROCESS MINING, the monitoring for the identification of tasks and projects, everything has worked better.
Pros
- Much more efficiency and control in the final reports.
- Better budget earnings.
- We also have the best supervision of the entire process of the company's work, which makes the result clear and effective.
- We can now see with more certainty all the areas that are underperforming and thus look for solutions.
- Mining of existing data is available in any application.
Cons
- Some configuration with other tools can be complex to take and visualize the data.
- The purchase of the product is a bit expensive, but seeing its excellence, it is worth paying.
- For the rest we have nothing negative to say, it is a good product, which helps improve income.
- Complex process delivery time is 60% faster.
- Improve process performance with business data from other CRM and ERP tools.
- Direct impact on saving time and money in complex processes.
Do you think IBM Process Mining delivers good value for the price?
Yes
Are you happy with IBM Process Mining's feature set?
Yes
Did IBM Process Mining live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of IBM Process Mining go as expected?
I wasn't involved with the implementation phase
Would you buy IBM Process Mining again?
Yes
Using IBM Process Mining
- Easy-to-understand control panel.
- Automation in our invoicing process.
- Process mining is helping to boost the route of manual critical areas, eliminate errors and reduce mistakes.
- The incorporation of data mapping in all our processes is the main objective of the company, this will reduce errors and automate more than 70% of the processes.
Comments
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