Improves our Marketing experience by identifying the best automation for our business. Saves time and cost for both clients and us by letting bots do the work.
January 24, 2023

Improves our Marketing experience by identifying the best automation for our business. Saves time and cost for both clients and us by letting bots do the work.

Tiffany Modesto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Cloud Pak for Business Automation

This is an end-to-end automation tool that is designed to automate work and accelerate any business to grow and develop in any environment. It also helps to analyze workflows, design AI-infused apps with low-code tooling and assign tasks to bots and track progress and performance. By this every organization is able to save a lot of time and cut down cost. It also able to minimize manual work with straight-through processing to improve our productivity and meet all our customers needs.

Pros

  • Minimizes manual work with straight-through processing to improve productivity.
  • Simplify complex workflows, including manual task's.
  • Improves our decision making.
  • Build low-code and no-code apps with AI and deep ML capabilities.

Cons

  • Poor online documentation. It requires a highly skilled professional to develop and maintain the platform.
  • The costs associated with minimally viable implementation is above our expectations.
  • Helps to identify best candidates for automation and scale our automation initiatives before investments are carried out.
  • Detects inefficiencies and bottlenecks before affecting business processes.
  • Turn insights into actions, while calculating the expected ROI outcomes.
IBM Cloud Pak helps to connect our apps and data with AI-powered integration across any cloud. Transform our network and evolve to zero-touch operations. Assign tasks to bots and track performance and reduce operational cost while saving thousands of our working hours. Minimizes manual work with straight-through processing which improves our productivity and meet all our clients needs.

Do you think IBM Cloud Pak for Business Automation delivers good value for the price?

Yes

Are you happy with IBM Cloud Pak for Business Automation's feature set?

Yes

Did IBM Cloud Pak for Business Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Cloud Pak for Business Automation go as expected?

Yes

Would you buy IBM Cloud Pak for Business Automation again?

Yes

What I really like about this tool is how the process mining solution provides us with a clear instant picture of our end-to-end processes, detects inefficiencies and identifies hotspots for improvements. Turns insights into actions, calculate the expected ROI and outcomes to help us reach our business goals. The support is great and supportive 24/7.

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