Human Interest is growing and clients are a priority
December 13, 2022
Human Interest is growing and clients are a priority
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/b3b88fb8fee6b36f114ba4f859614b50bc7c3380/images/no_photo.png)
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Human Interest
Record keeper for company 401K plans. We experience good customer service and Human Interest responds quickly to email questions. Human Interest at the time only had excel spreadsheets and no formal presentation to be used with the client.
Pros
- investment choices
- fiduciary
- communication
- customer service
Cons
- plan review
- eliminate excel spread sheets
- more detailed info away from excel spread sheets - join the 21st Century
- assisted with a start up
- not the best reporting
- fees are good
Human Interest is very good at reviewing investments and if there is a lagging investment - Human Interest will recommend a replacement and make the change for the client. This is a positive for the plan administrators and relieves some of their fiduciary exposure. To make changes in investments as a fiduciary - Human Interest excels in this area.
Do you think Human Interest delivers good value for the price?
Yes
Are you happy with Human Interest's feature set?
Yes
Did Human Interest live up to sales and marketing promises?
No
Did implementation of Human Interest go as expected?
Yes
Would you buy Human Interest again?
Yes
Comments
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