Complete platform to manage time and project effectively
Updated September 03, 2021

Complete platform to manage time and project effectively

Craig Varghese | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hubstaff

Hubstaff is providing the best services in terms of time tracking, team, and project management for businesses of all kinds. It has all the best features which help organizations to perform on their level best to increase productivity at their workplace. Being a user of Hubstaff for a very long time and critically analyzing their services and features closely I can say that it is a great tool to actually manage all the project operations on one platform easily.

Pros

  • It has all the features that need to have while managing the project like screen capturing, sending invoices, create and view reports, pay and quick insights.
  • It also gives me the reports of my team effectiveness.
  • It tracks all the project progress along with team effectiveness and productivity at the workplace, gives me all the insights into team performance, and also helps me to track team productivity easily.
  • Another great feature that Hubstaff has which is its integration module.

Cons

  • I am having a problem with its customer support. [I feel it is] one of the worst customer service I have gone through for the longest time. They did not even know about their own platform, response time is late and there is no such name of help from their side what so ever which makes it a very difficult platform to use.
  • [I believe it] needs a lot of upgrades in customer support system.
  • Time tracking.
  • Integration is easy and reliable with other tools.
  • Customization of dashboard options.
  • Quick and robust functionality always attracts me to explore more into the system to actually use it on full potential.
  • Interface of platform is great.
  • Support needs improvement.
It easily gets integrated with all the management software and communication platforms that I was already using in the organization, it gave me the quick one-way platform to handle all of my operations very easily by just getting into the platform. The dashboard is also very much intuitive. It is helping me to track all the details of the running projects, give me all the details on what is the progress of the project, how much time would it take probably and what will be
the success rate according to the recent work. I left using Toggl because that was not this kind of user-friendly tool.

Do you think Hubstaff delivers good value for the price?

Yes

Are you happy with Hubstaff's feature set?

Yes

Did Hubstaff live up to sales and marketing promises?

Yes

Did implementation of Hubstaff go as expected?

Yes

Would you buy Hubstaff again?

Yes

Hubstaff is a great find for us in the management of projects easily. It is a fully-featured platform and keeps smart features.
Great program with full robust technology attracts me more and helping a lot. Support needs a lot of improvements. Other
than that, it’s a great platform, definitely recommend this to other businesses as well.

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