Sequences save the day!
October 29, 2022

Sequences save the day!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot Sales Hub

We use it to track all client interactions, collaborate on client issues, and for email sequences (marketing and sales funnel) and task management. We also use it for reporting on key metrics.

Pros

  • Automated email sequences
  • Batching tasks with queues
  • Connecting customers to other customers, companies, and tasks

Cons

  • Assigning tasks in a sequence to the proper person, not just the person who activates the sequence
  • Inability to text customers and track with same functionality as email is a big missing
  • Email Sequences
  • Tagging and assigning tasks to others
  • More customer calls booked leading to more sales
  • More customer calls connected leading to more sales
  • Streamlined communication = more efficient use of team time
HubSpot Sales Hub has a better UI and broader functionality ClientTether has texting integration which is awesome but is too specialized for the entire business to use.

Do you think HubSpot Sales Hub delivers good value for the price?

Yes

Are you happy with HubSpot Sales Hub's feature set?

Yes

Did HubSpot Sales Hub live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot Sales Hub go as expected?

Yes

Would you buy HubSpot Sales Hub again?

Yes

I love it for being able to keep my different sales funnels (sequences) active and engaged! I also love the reports and dashboards you can create.

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