Great tool to gather website feedback
January 15, 2020

Great tool to gather website feedback

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Hotjar

We implemented Hotjar to be able to receive feedback from our online audience that visits our website. We rolled it out globally on the website and we've implemented several additional features that Hotjar offers.

Pros

  • Provide client feedback about specific page.
  • Recording client interaction with specific pages.
  • Helped us improve pages on our website.
  • Fixed bugs that were caught by our audience.
We are able to capture the audience journeys when they visit our website and see how they interact with it. Some of the feedback has been very helpful in resolving issues on the website as well as improving language that needed to be tweaked or modified.

Comments

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