Try to reach out to a Heartland representative. If you can find one that responds
September 09, 2023

Try to reach out to a Heartland representative. If you can find one that responds

Jim Kingsley | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Heartland Payroll

Payroll service

Pros

  • Website is well designed

Cons

  • No follow through from representatives
  • Non responsive to emails and phone messages
  • Non payment of payroll taxes in a timely manner resulting in late penalties from state
  • Poor reflection on financial status of our corporation due to non payment of funds collected from us to state in timely manner.
Heartland bought out our previous payroll service 2 years ago

Do you think Heartland Payroll Solutions delivers good value for the price?

Not sure

Are you happy with Heartland Payroll Solutions's feature set?

No

Did Heartland Payroll Solutions live up to sales and marketing promises?

No

Did implementation of Heartland Payroll Solutions go as expected?

No

Would you buy Heartland Payroll Solutions again?

No

Lack of response to any attempt to contact account representatives

Heartland Payroll Solutions Feature Ratings

Payroll Management
1.0
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
1
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated

Comments

More Reviews of Heartland Payroll Solutions

  1. Home
  2. Payroll Software
  3. Heartland Payroll Solutions Reviews
  4. User Review of Heartland Payroll Solutions