Item: GoTo Connect
Rating: 9
Author: Gary Fleenor

Overall Satisfaction with GoTo Connect

Use Cases and Deployment Scope

Our organization is spread out over 6 states and there is always a need for scheduled or ad hoc meetings, trainings, etc. and GoTo Connect is a reliable and convenient way to have virtual meetings with small or large groups. It has enough functionality to have productive and impactful meetings by being able to share data and to allow for others to take control if necessary.

Pros and Cons

Pros

Audio controls
Video
connectivity
Mobile app

Cons

not had any issues with GoTo

Return on Investment

Keeps us from having expensive in person or onsite meetings

Implementation Rating

All in One Platform

No, we just primarily use it for virtual meetings right now.

Alternatives Considered

Microsoft Teams and Zoom Events & Webinars

Stacks up fairly well in my experience. Ease of use probably is the differentiator with GoTo but overall it is just as good as the others.

Key Insights

Do you think GoTo Connect delivers good value for the price?

Yes

Are you happy with GoTo Connect's feature set?

Yes

Did GoTo Connect live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoTo Connect go as expected?

Yes

Would you buy GoTo Connect again?

Yes

Other Software Used

External User Manager for Microsoft Teams

Likelihood to Recommend

It is an easy app to use on the PC or phone, gets the job done with high quality and plenty of essential functionality that makes it a viable player in the virtual meeting space. For all of the times I have needed this functionality GoTo has been effective and useful. Have not tried it with very large groups yet though.

GoTo Connect Feature Ratings

Comments

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Very good software