A great tool for your business and customer management.
July 28, 2019
A great tool for your business and customer management.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gist
We have been using Gist for about 2 years now. We use Gist for customer support. It has helped me and our organization to be in constant touch with our website visitors and our customers which was not possible earlier. Now I can answer user queries almost instantly and 24/7 through their web and mobile app.
Pros
- Gist is a one spot solution for your business.
- It has all the tools that you would require for managing your business and your users in one place like live chat, email marketing, lead capturing, etc.
- For this price, you can't get anything comparable to it.
Cons
- There are no "cons" really of using Gist in particular but there is always a room for improvement in any product.
- According to me, the overall ease of use/UX can be improved.
- Some more new features can be added.
- Gist has been so beneficial for our business.
- It has allowed us to manage our users and visitors more efficiently.
- We can now engage with our users more frequently.
When we first started our business, we were looking for a tool to communicate with our website visitors and users. We first used Mailchimp as it was free. But then we heard about Gist and for a very nominal charge, it offered so much more like live chat, email marketing, lead capturing, etc. Gist unlike anything else is a complete marketing suite.
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