GFI Systems, works well but it's not perfect.
May 01, 2024

GFI Systems, works well but it's not perfect.

Mike Lau | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with GFI Systems

We primarily use GFI Systems to stay on top of our client's workstations and servers. Mostly we use it for patch management, to proactively spot and deal with issues, web protection as well as remotely troubleshoot problems. We do use it for backups in some cases but this feature isn't as robust as we'd like and it can get a bit pricey relative to other backup services.
  • Remote access to workstation works well
  • Web protection is decent but at times it does cause issues with some software
  • Gives us a convenient dashboard to have a overview of our client's network health.
  • Pricing can get a bit pricey especially if you add in all the bells and whistles.
  • GFI Systems does save us a lot of time and makes it very convenient to manage clients. Remote access usually works well.
  • For our business GFI Systems is a bit expensive. The total cost is like hiring a full time employee.
  • It would be nice if the backup function was more robust and better thought out. Until then, we are seeking another service for our client's backup needs.

Do you think GFI Systems delivers good value for the price?

Not sure

Are you happy with GFI Systems's feature set?

Yes

Did GFI Systems live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GFI Systems go as expected?

Yes

Would you buy GFI Systems again?

Yes

Well suited if you want a central dashboard to manage multiple client's. Security issues does give us cause for concern.