Overall Satisfaction with Sprinklr Modern Care
Pros
- Connected to Salesforce.
- Allowed users to share their solutions as well.
- Lets companies designate employees on the platform.
Cons
- You have to pay more for better users experiences.
- The ability to merge and classify issues was a bother.
- Would have liked more options when it comes to customization.
- Better customer service.
- Increase feedback.
- Increased engagement with users.
Comments
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