EZ Texting is easy to use!
Updated March 25, 2022

EZ Texting is easy to use!

Helen Minnucci | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We use EZ Texting to inform our customers about our upcoming auction sales. About four days prior to the auction sale we send our customers a message with the auction date as well as a link to our website so they can view more information. Our customers now depend on this text since we decided to use a texting service rather than a direct mail advertisement.

Pros

  • Simple to learn.
  • They always have help available whenever needed.

Cons

  • Viewing reports is a little difficult because they provide too many options.
  • We had many people that opted-in to be informed of our sales.
  • People now look forward to receiving our texts.
Its pretty simple to use and if you find something difficult you can find the answers in the help section
yes

Do you think EZ Texting delivers good value for the price?

No

Are you happy with EZ Texting's feature set?

Yes

Did EZ Texting live up to sales and marketing promises?

Yes

Did implementation of EZ Texting go as expected?

Yes

Would you buy EZ Texting again?

Yes

EZ Texting works well for our company as we can inform our customers of our next auction sale. Although we have an email program to notify them, our users prefer to receive a text message.

Integrating EZ Texting

  • None
  • None
  • None
  • Constant Contact
  • File import/export
  • Single Signon
Its very simple to import contacts from an excel spreadsheet

Using EZ Texting

2 - Marketing
  • To notify parties of upcoming auction sales

Evaluating EZ Texting and Competitors

  • Product Usability
  • Prior Experience with the Product
Simple to use and the first and only program we looked into

EZ Texting Support

Using EZ Texting

ProsCons
Like to use
Easy to use
Technical support not required
Well integrated
Consistent
Convenient
Feel confident using
Familiar
Unnecessarily complex
  • Importing of contacts
  • Message templates
  • None
Yes, but I don't use it

Comments

  • Taylor Marsh | TrustRadius Reviewer
    Taylor Marsh
    (Vendor Representative) commented 2 years ago
    Hey Helen, Thank you so much for your review! We're so happy to hear that you're enjoying EZ Texting and that you're seeing more of your customers opt into your texts and are getting great feedback from folks! When it comes to viewing reports, we suggest checking out our reports feature link here: https://www.eztexting.com/features/reports, it might help make things feel less overwhelming. That, or, you're always welcome to reach out to our customer care agents on our website via chat or via email at support@EZTexting.com and they'd be happy to walk you through what, specifically, is best to focus on for your company. Thank you again for your feedback! Sincerely, Taylor

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