Great Platform with a lot of Capabilities
May 17, 2024
Great Platform with a lot of Capabilities
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with EvolutionX
EvolutionX is our main platform we use to establish an online presence (PPE supply store). Here we are able to keep track of customers, orders, their order history, special pricing, run promos, & target specific customers based on their purchase history. We also utilize the platform for writing helpful PPE related blogs. Overall a pretty easy to use platform with a lot more capabilities than what I mentioned!
- Very easy to onboard products
- Pricing updates are easy due to bulk editing (export to excel -> import back to EvoX)
- It's easy to run promotions / sales with just a few clicks
- SEO options with ready to grab site map
- They don't allow you to create multiple products at once. For example we have a glove with the part #9699. It is available in sizes S-2XL. If I was to want to add these to our site, I would have to create each size individually which isn't always as efficient. I wish there was a "copy from" feature.
- It can be difficult to see your updates immediately. - Sometimes their update queue gets overloaded and you won't be able to see your updates until about a half hour later. Again, not very ideal when trying to run down a line of tasks to complete as you have to check back on them to see if all is good.
- It can be hard to change the rotating banner on the home page. Or, I should say it's hard to get the exact sizing so content doesn't get cut off from that banner.
- We have cut down about 1/2 the time spent on our website management since switching over to EvolutionX. Product updates / Pricing updates used to be a daunting task but, with EVOx and their bulk upload features, life got easier & more time is spent on other b2b taks - They really helped us streamline / manage our catalog in an organized professional manner.
- Our customers love utilizing their customer accounts as they are able to quickly locate their regularly ordered items along with suggested items. This in turn has allowed customers to discover new items / order more efficiently
I would certainly say so, they seem to enjoy utilizing their customer accounts and appreciate that it's organized for them in an easy to "digest" manner. It also is nice as the "order confirmation" serves as their invoice too as we already have the freight loaded in based on order value. This in turn relieves a few emails/document generating.
For sure, right alongside Constant Contact. We utilize those side by side to promote an item(s) / send an email blast out on that item(s), directing people to our site.
We actually also have a BigCommerce account for a another division of our company. Both are great platforms with more capabilities than you can imagine. I appreciate / become frustrated with things from both platforms & truthfully would say they are pretty equal. - 8.5/10 overall
Do you think EvolutionX delivers good value for the price?
Yes
Are you happy with EvolutionX's feature set?
Yes
Did EvolutionX live up to sales and marketing promises?
Yes
Did implementation of EvolutionX go as expected?
Yes
Would you buy EvolutionX again?
Yes