Epicor from the sales chair
April 26, 2018

Epicor from the sales chair

Tony D'Ippolito | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Epicor Cloud ERP

Overall Satisfaction with Epicor ERP

We use the Epicor software for our whole organization. I have access to most modules including engineering, production, accounting, and sales. I am an outside salesman and a remote user. Using the cloud for storage was an important factor in choosing Epicor. We have had minimal downtime, far less than any other software we have used. Updates are frequent and mostly seamless. Some of our custom modules need to be fixed at each update, that is definitely a negative. We use serialized inventory and this requires separate VIN generating software, not easy for our order entry clerks. Overall pretty happy with the software.

Pros

  • Cloud storage
  • Frequent updates and fixes
  • Configurator for production is a plus.

Cons

  • VIN generation
  • Closing of orders to invoices at month end would be better than daily
  • Smoother updates for custom modules
  • Cloud is a little slower than the server-based system was
My personal opinion.
Epicor is more reliable, M2M was a little easier to use but not as powerful.

Epicor Kinetic Feature Ratings

Accounts payable
Not Rated
Accounts receivable
8
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
Not Rated
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Billing Management
Not Rated
Cash and Asset Management
Not Rated
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Pricing
9
Order entry
6
Credit card processing
8
Cost of goods sold
7
Order Orchestration
6
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
8
Single sign-on capability
5
Award Lifecycle Management
Not Rated
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
6
Work Execution
Not Rated
Manufacturing Costs
8
Forecasting
8
Inventory Planning
7
Performance Monitoring
7
Proposal Management
Not Rated
Product Master Data Management
Not Rated

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