EMS in a nutshell
Overall Satisfaction with EMS Software
We use EMS to coordinate and manage our events, room bookings, room configurations, and scheduling.
Pros
- Scheduling of space.
- Monetizing use in areas that were previously difficult to monetize.
- Resolving scheduling conflicts.
- Ease of use
Cons
- Web client for administration would help with compatibility. Many of our marketing folks use Macs and there isn't currently a client for Macs.
- Make it easier to customize the look and feel.
- Better verbiage in various areas of the client... maybe a frequently used box.
- It has allowed us to monetize in areas we weren't able to in the past.
- [We can now] charge for item usage versus just room usage... allowing for event and experience customization.
- Gives us a great tool to run reports and see what is being used and what isn't.
We started with EMS and in-house systems.
Using EMS Software
10000 - Staff, students, visitors
5 - We have 4 people in our customer support side and one IT support.
Comments
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