Dotloop doesn't make you jump through hoops
March 12, 2020

Dotloop doesn't make you jump through hoops

Mallorie Kragt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dotloop

We currently use Dotloop as a way to connect buyers and sellers to their agents and other affiliates without having to leave their homes. We send purchase agreements and other documents that need to be signed to them via email and they are able to sign wherever they are.

Pros

  • Ease of use
  • Reliability
  • Convenience
  • Security
  • Privacy

Cons

  • Uploading information from the MLS on the phone app
  • Being able to separate loops when a purchase doesn't go through
  • Search capacity when loops are archived
  • Return on investment has been tenfold.
  • The cost of electronic signatures versus having to drive to a client
  • Being able to serve the needs of my clients from out of state
Whenever I have any issues with a loop or a document or signatures disappearing, I'm able to reach out to Dotloop and they answer promptly and appropriately. They've always been able to help me with whatever issues I have, in a timely fashion.

Do you think Dotloop delivers good value for the price?

Yes

Are you happy with Dotloop's feature set?

Yes

Did Dotloop live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dotloop go as expected?

I wasn't involved with the implementation phase

Would you buy Dotloop again?

Yes

I use Dotloop whenever I get a new client and use it as a way to track what forms have been signed and what part of the process we are in. It's very nice to be able to send someone a document that needs to be signature verified and they're able to sign it in their car, at work, or anywhere. There is a certain demographic that does not have a great trust in electronic signature programs so they tend to be more of a pen and paper type situation.

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