Domo helps to dictate business strategy and make better decisions.
May 08, 2021

Domo helps to dictate business strategy and make better decisions.

Greg Alder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Domo

Domo is being used by our organization to manage and analyze our data at anytime, including on the go. This helps us to make better business decisions and pivot any of our business strategy at any point. It helps us not have to make decisions based on our thoughts, and rather on actual data.

Pros

  • The interface is easy to understand and use.
  • Monitor company data on the go at any time.
  • CRM data and web analytics.

Cons

  • The cost of the software is pretty high.
  • Not as visually appealing as other software out there.
  • I wish they sped up the process of rolling out new features.
  • This tool has allowed us to make better decisions based on data.
  • Allowed us to save time by connecting all of our data sources together in one.
Domo customer service is what sets it apart. This is something that we focus on because setup time for tools and downtime often causes issues. Having the support team being so responsive and able to help is a huge bonus.

Do you think Domo delivers good value for the price?

Yes

Are you happy with Domo's feature set?

Yes

Did Domo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Domo go as expected?

I wasn't involved with the implementation phase

Would you buy Domo again?

Yes

The tool is definitely easy to use and the interface makes sense. There still is a bit of a learning curve within the software, but it can be figured out relatively easily.
The customer support team is absolutely excellent and are always ready to assist for any inquiries.
I would definitely recommend getting this software. It is useful for almost any business out there, especially sales organizations so they can look at and improve their pipeline.

Domo Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
8.0
Pixel Perfect reports
8
Customizable dashboards
7
Report Formatting Templates
9
7.3
Drill-down analysis
8
Formatting capabilities
8
Report sharing and collaboration
6
8.0
Publish to Web
8
Publish to PDF
9
Report Delivery Scheduling
7
8.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
7.7
Multi-User Support (named login)
8
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
8
8.0
Responsive Design for Web Access
8
Mobile Application
7
Dashboard / Report / Visualization Interactivity on Mobile
9
Application Program Interfaces (APIs) / Embedding ()
Not Rated

Comments

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