Overall Satisfaction with DERDACK Enterprise Alert
Pros
- Team planning
- Acknowledgement of service requests
- GUI and dashboards
- Deployment (cloud or on-premises)
Cons
- More integrations with other ITSM vendors
- Quick ROI
- Speeding up support processes
- Speeding up RCA
- Higher customer satisfaction
Do you think DERDACK Enterprise Alert delivers good value for the price?
Yes
Are you happy with DERDACK Enterprise Alert's feature set?
Yes
Did DERDACK Enterprise Alert live up to sales and marketing promises?
Yes
Did implementation of DERDACK Enterprise Alert go as expected?
Yes
Would you buy DERDACK Enterprise Alert again?
Yes
Comments
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