Pretty decent, be prepared to sift through contact information
September 19, 2023

Pretty decent, be prepared to sift through contact information

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

D&B Hoovers

Overall Satisfaction with D&B Hoovers

There are a lot of invalid leads in the platform; probably every third lead/contact has invalid information. Our sales team uses the platform for new client prospecting.

Pros

  • providing company names and locations
  • filtering for different parameters

Cons

  • valid contact information for leads
  • onboarding user experience
  • speeds up the prospecting process significantly
We're able to gather customer lead information, often times the contact needs to be validated, but there's enough data for our sales team to work through.
Most of the time and I can get phone and email.

Do you think D&B Hoovers delivers good value for the price?

Yes

Are you happy with D&B Hoovers's feature set?

Yes

Did D&B Hoovers live up to sales and marketing promises?

Yes

Did implementation of D&B Hoovers go as expected?

Yes

Would you buy D&B Hoovers again?

Yes

Finding and identifying large lists of prospective clients.

D&B Hoovers Feature Ratings

5.8
Advanced search
6
Identification of new leads
6
List quality
4
List upload/download
6
Ideal customer targeting
6
Load time/data access
7
4.7
Contact information
2
Company information
6
Industry information
6
4.0
Lead qualification process
5
Smart lists and recommendations
3
Salesforce integration
Not Rated
Company/business profiles
5
Alerts and reminders
Not Rated
Data hygiene
3
Automatic data refresh
Not Rated
Tags
Not Rated
Filters and segmentation
Not Rated
Not Rated
Append emails to records
Not Rated

Comments

  • Kevin Johnson | TrustRadius Reviewer
    Kevin Johnson
    (Vendor Representative) commented 9 months ago
    Hello and thank you for taking the time to provide your feedback on D&B Hoovers. We were disappointed to read that you are not fully satisfied with the solution, specifically regarding contact data and the onboarding experience. Our product team would love to hear more specifics. Would you be willing to provide your contact details so we can be in touch to offer you a session with our product management team? My email is johnsonk@dnb.com

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