GodirectRock
Overall Satisfaction with Cube
The customer service and account manager are very helpful and responsive throughout the course. However there are still issues with connector between Netsuite and CUBE after over 8 months from signup. The so-called direct integration hasn't really been working. It requires manual fix every time after I initiate an uploaded. The team hasn't been able to troubleshoot the root cause until now.
Pros
- Excellent customer service
Cons
- direct connection should be working every single time seamlessly
- Cash Flow Forecast
- Financial Planning
- Not much impact as several key setting are yet completed after 8 month of integration that limits my uses of CUBE as the FP&A tool.
Do you think Cube delivers good value for the price?
Not sure
Are you happy with Cube's feature set?
No
Did Cube live up to sales and marketing promises?
No
Did implementation of Cube go as expected?
No
Would you buy Cube again?
No
Comments
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