Cube is awesome when it's working!

Cube, when it is working as intended, is a good product. It has streamlined many of our reporting / budget processes and has allowed our small team to scale with a rapidly growing company. I often find myself remarking on the great potential of what we can do with the tool. However, our team has ran into some technical issues during both the initial setup phase and during our ongoing performance that have really slowed down our processes and caused a few headaches along the way. I want to emphasize that the customer support team has been great when these things happen, and we have always found a solution at the end. It can just be frustrating when an identical task can take the system less than 10 minutes some times and more than 12 hours other times. It is also important to note that our team emphasizes looking for opportunities to maximize the functionality of the tool, so I could see another customer with a more basic use case not experiencing these issues. I have a lot of trust in the development team at Cube to continue to improve the product and reduce these road bumps going forward.