Cornerstone - An LMS for the People!
Updated October 19, 2022
Cornerstone - An LMS for the People!
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Learning Suite
- Extended Enterprise
Overall Satisfaction with Cornerstone OnDemand
We use the Cornerstone Learning platform as a solution to training needs across our institution, including career development and compliance training titles. We also used it as a tool to reduce duplicate training titles across our enterprise. We also rely on it to provide accurate training data on high-level titles, like Title IX and COVID-19 training.
- Tier 1 Customer support
- Quarterly Releases
- Creating a community of customers
- Tier 2 support
- Groups functionality is antiquated
- Mobile app missing the ability to interact with Instructor Led training
- Tracking Title IX training
- Eliminate duplicate training titles
- Provide professional development
Do you think Cornerstone OnDemand delivers good value for the price?
Yes
Are you happy with Cornerstone OnDemand's feature set?
Yes
Did Cornerstone OnDemand live up to sales and marketing promises?
Yes
Did implementation of Cornerstone OnDemand go as expected?
Yes
Would you buy Cornerstone OnDemand again?
Yes
Cornerstone OnDemand Feature Ratings
Cornerstone OnDemand Training
- Online Training
Cornerstone OnDemand Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support cares about my success | Need to explain problems multiple times Slow Initial Response |
Yes, we did purchase premium support. We have a vast user base and a medical center that often ties training to accessing health care systems. We require extended support to ensure smooth system processing and quick support for issues that arise.
Yes - I have reported several bugs over the year. The majority of time, my case is handled efficiently and thoroughly. There have been some outliers, as there most like is with other institutions.
Yes, we have several! It usually is through our assigned Customer Support Manager. The last notable time was when our institution was going through a huge change that required vast updates to the group functionality. Our CSM disgussed options, set up a meeting with the product manager and the product developer to go over some enhancements that were planned that would help with the work. Ultimately, those enhancements did not roll out when expected but I was impressed with the effort they put forth in working with us.