Continuum RMM - Best Bang for Your Buck
Overall Satisfaction with Continuum RMM
Pros
- Great customer support.
- Great at windows updates.
- Great for setting up new clients.
Cons
- Better reporting.
- Patching can still use some help.
- ConnectWise Automate (formerly LabTech)
At the time that we were testing out LabTech, it was slightly cheaper BUT lacked many of the features, such as live human support and NOC. Everything depended on scripts fixing the issues. What if the scripts fail? Well, then it's on you to figure out why and fix it. No help from a NOC.
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