Easy to use, good value, good support
June 10, 2024
Easy to use, good value, good support
Score 9 out of 10
Vetted Review
Verified User
Software Version
Overall Satisfaction with Constant Contact
We use Constant Contact to keep in touch with our customer base (also internal newsletters) to provide updates about our company and work as well as gain their trust by providing consistent bits of information they find useful. We also use it to send surveys, both internal and external. We also use the event feature to promote company events and gather RSVPs.
Pros
- Great customer support
- Easy to use
- Good reporting and clear to understand
Cons
- I wish there was more design customization with layout/font/graphics stuff
- Some event features could be improved with more customization for certain types of events
- I don't like how it lets you keep editing for a bit before it warns you your changes aren't saved and forces you to log out. That's caused a lot of frustration
- We have had an increased awareness and interest in a new service we offer and pushed out through email campaigns. We heard positive feedback from customers about this.
- We've improved our internal communication by sending newsletters to our team which has let different departments know of wins/losses and overall company news they otherwise may not know
I haven't used any other email marketing platforms.
Do you think Constant Contact delivers good value for the price?
Yes
Are you happy with Constant Contact's feature set?
Yes
Did Constant Contact live up to sales and marketing promises?
Yes
Did implementation of Constant Contact go as expected?
Yes
Would you buy Constant Contact again?
Yes
Comments
Please log in to join the conversation