insightful
April 15, 2022
insightful
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with ConnectWise RMM
We use ConnectWise to monitor our clients throughout the City. The product allows us to work remotely in a quick and precise manner. The remote capacity of the product allows us to remote in on our clients and the alerting technology works in unison with our ticketing system.
Pros
- Intuitive Scripting
- Dynamic Device grouping
- Intelligent monitoring
- Reporting & Data insights
Cons
- It runs heavy on the resources of the computer.
- Sometimes the Updates are a little behind.
- The message tab open up in the background.
- Ease of use
- Nice Display
- Event Log Display
- General Tab
- Timeline
- The product upgrades stay up to date with our business needs.
- The product is an important part of our overall budget.
- The product helps with the planning and success of our Department.
ConnectWise is the only product we have used and we have become accustomed to the way the product blends in with our day-to-day operations.
Do you think ConnectWise RMM delivers good value for the price?
Yes
Are you happy with ConnectWise RMM's feature set?
Yes
Did ConnectWise RMM live up to sales and marketing promises?
Yes
Did implementation of ConnectWise RMM go as expected?
Yes
Would you buy ConnectWise RMM again?
Yes
Comments
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