Overall Satisfaction with ConnectWise Manage
Connectwise is really the central tool of our operations and we use it for all core business activities such as ticketing, project management, invoicing, and time entry, just to state a few of its uses. We use it across the entire company and all departments.
- Ticketing
- Invoicing
- Time entry
- Project management
- Customer support
- Marketing automation
- Has helped us scale and grow substantially.
- Has allowed us to improve processes.
- Excellent customer record management.
We haven't used or tested other products. This was our first and only PSA
Do you think ConnectWise PSA delivers good value for the price?
Not sure
Are you happy with ConnectWise PSA's feature set?
Yes
Did ConnectWise PSA live up to sales and marketing promises?
Yes
Did implementation of ConnectWise PSA go as expected?
No
Would you buy ConnectWise PSA again?
No