An incomplete and unstable product from a company that doesn't deliver on promised new features
August 02, 2018

An incomplete and unstable product from a company that doesn't deliver on promised new features

Tim Colling | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with CloudApp

We are a small custom web marketing and SEO firm. I purchased CloudApp to use personally when working with clients, creating screen shots for documentation or meetings, and for creating on-screen videos.

Pros

  • It can take screen shots and store them in the cloud.
  • It provides basic, but incomplete, tools for editing screen shots.

Cons

  • The windows desktop version of this product is unstable and behaves erratically, with unexpected changes in image magnification and frequent complete crashes.
  • The cloud-based version of this product lacks a few key features that were promised but which have never been delivered. The most important of those is cropping. From the day I purchased the product, I have asked for that feature and CloudApp has promised to deliver it, but they never have done so.
  • Well, it was a waste of money.
Irfanview is a personal favorite of mine. It is much more powerful at image manipulation and markup. And, it is free.
There are free apps that do a better job than CloudApp, so it is never the most appropriate solution in any situation.

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