Netscaler VDI Call Center Delivery | TrustRadius

Overall Satisfaction with Citrix NetScaler

Use Cases and Deployment Scope

We used it for our VDI delivery for our work at home agent projects.

Pros and Cons

Pros

VDI Delivery compression over ICA protocol
User Management via LDAP authentication
Uptime

Cons

Better WebUI for management

Return on Investment

No negatives for me
Positive was the amount of clients we managed through our NetScaler which was 5,000+ users.

Alternatives Considered

I use F5 as well, which portions we could do in NetScaler, but we kept our environments separate for specific uses.

Other Software Used

Likelihood to Recommend

Our scenario is/was the defacto reason for using Netscaler.

Comments

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