Cisco Jabber Review
Updated July 25, 2023
Cisco Jabber Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
During [the] pandemic, our IT has [transformed] itself extensively to adapt COVID protocols and Cisco Jabber is one of them. While working from home, it helps us to have our office extensions on our mobile and communicate freely with our colleagues. [It] also [helps] us in having chatting and video [calls] with our teams.
Pros
- Office extension on [your] mobile
- Messaging, voice and [video] calling
- Mobility, work from anywhere
- Integration with IT LDAP services
Cons
- [Look] of the app could have been better
- [Takes] time to authenticate when logging in for the first time
- [Sometimes] voice delays [have] been observed
- Cisco Jabber has help us adapting COID protocol while using Cisco UC solution
- Provided us mobility and replacement of physical phones
- Cisco Unified Communications Manager (Call Manager) and Cisco IP Phones
- Skype for Business (formerly Lync)
We had used Skype and Lync. Our company installed [them] on our PCs, but [it] was not very practical during pandemic since we are [working] from home. Cisco Jabber has been a better solution, using the existing Cisco Unified Communication solution giving us mobility and triple-play service using our own mobile.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes
Comments
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