Item: ChannelAdvisor
Rating: 8
Author: Verified User

Overall Satisfaction with ChannelAdvisor

Use Cases and Deployment Scope

We use this software to sell our products in various marketplaces. The main problem is dividing our product catalog into multiple channels and applying different rules for each. Channel Advisor allows us to create specific rules for each marketplace and sell different products in various marketplaces. Additionally, this software gives us the possibility to analyze our products and orders.

Pros and Cons

Pros

Multi marketplaces selling
Real time stock update
Analytics
Competitor analytics

Cons

UX/UI
Channels rule
More products API

Return on Investment

Analytics of competitor price
Saving money
Customer care

Alternatives Considered

Lengow

Channel Advisor is more expensive, but this money is well spent because it offers a lot of functionality that Lengow doesn't have. However, Lengow is a valid alternative; it's not complete, but for a small company, it is good.

Key Insights

Do you think ChannelAdvisor delivers good value for the price?

Yes

Are you happy with ChannelAdvisor's feature set?

Yes

Did ChannelAdvisor live up to sales and marketing promises?

Yes

Did implementation of ChannelAdvisor go as expected?

Yes

Would you buy ChannelAdvisor again?

Yes

Other Software Used

Adobe Commerce (Magento Commerce), Microsoft Power BI, HubSpot CRM

Likelihood to Recommend

We have a PIM, which displays a product feed in JSON format. With Channel advisor we were able to import it very easily and then we connected it to a marketplace. Price and quantity updates are very frequent, this allows us to provide always updated data to customers. It is difficult to create promotions from the interface of Channel Advisor, but once you learn you can do it easily.

ChannelAdvisor Feature Ratings

Comments

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My experience with Channel Advisor