Nice tool with huge impact and potential for companies but still room for improvements
Updated November 22, 2021
Nice tool with huge impact and potential for companies but still room for improvements
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
We consult companies that want to discover bottlenecks within their processes (various branches). Besides that, getting more transparency is focused on, and therefore Celonis is implemented. Some use cases for example are automation rate, re-work analysis, dashboards, etc.. After the implementation, the value generation is a big part of our consulting service, where the customer is getting supported how to use Celonis to generate real value within their company.
Pros
- Transparency of processes.
- Discovery of bottlenecks within the process.
- Propositions for optimization.
Cons
- Simulation: Valide simulation option.
- Action Engine: Provision of overview of automated changes by Celonis, testing & duplication option for automation skills.
- UI: selectable text size, overall theme definition of Dashboards.
- Deep process knowledge and understanding.
- Support for optimization.
- If measures for optimization are initiated there is high potential.
Celonis is a good tool for companies that are aiming a digital transformation, or are in the process of digital transformation. More tasks can get automated like checking duplicates or having a 3-Way match provided in sales. As well as an automated sales order creation based on the invoiced order.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
No
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes
Comments
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