I Really Like Carbonite!
December 20, 2016

I Really Like Carbonite!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Carbonite Server Backup

It's used for our entire company. It provides us with backup support in case our local backups fail, if any, as well as in the case of an entire server failure.

Pros

  • It provides a safety net in case of total local drive failures.
  • It provides a safety net in case our server quits operating.
  • It gives wonderful customer support if you come across any issues.
  • It allows you to pull particular files from prior days and can support many days worth of our company's in-house documentation.

Cons

  • A quicker way to obtain individual files would be nice.
  • I don't know of any other issues.
  • I really like dealing with all the reps at Carbonite, although, thankfully, I don't need them often.
  • The cost isn't large for what it provides my company.
  • It frees my mind of worry if there were a server failure.
  • It's ease of use in reviewing what it's backing up is great.
  • None
N/A - since I've always used Carbonite (in lieu of thumb drive backups).
Rather than having to back-up to a thumb-drive for off-site storage of necessary data, you can depend on Carbonite to have it for you!

Comments

  • Virginia Lux | TrustRadius Reviewer
    Hello - thank you for your review. We appreciate hearing your feedback as well as suggestions to make your experience even better. Best regards, Virginia Lux, Carbonite Customer Success

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