EVault for small/medium businesses
Overall Satisfaction with Carbonite EVault
Pros
- Multi-platform backup.
- Hardware agnostic.
- Length of time for backups to complete because it never has to run a full backup after the first one.
- Support is generally helpful.
- Flexible replication topologies.
Cons
- Backup management portal is difficult to manage for hardware/OS upgrades. Not all agents are supported in it either.
- New product support - vSphere 6.5 is still not supported and doesn't work.
- Scheduling backups are too time-consuming compared to other products.
- Finding the log file from email alerts is almost impossible. Log file names on the Director are too generic and no identifier in the name.
- VMware backups provide no way of centrally showing what VMs are backed up. You have to use the notes of the backup job and manually check each VM.
- Overall product management is complex. Many different components that work together but there can be 3 or 4 places to check for problems.
- Backup reporting is there but requires yet another component to be installed.
- Deduplication only on a per job level.
- We only have to support one backup platform - so reduced employee time and software/hardware costs.
- Overall works well and we don't have to spend a lot of time on it because we have little change with servers.
- Lack of new product support has held us back on some upgrades.
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