Broadvoice , Great service and easy to use. Would recommend
Overall Satisfaction with Broadvoice
I currently handle all incoming calls for our company, and as a growing company, we order new phones regularly. We need a company who is reliable in availability for questions, available for phone usage, and easy to use. We also require the ability to switch voicemail recordings based on holidays and days of the week easily. We have found that Broadvoice excels at all of these things.
Pros
- Easy to use
- Great response time
- Very helpful
Cons
- A written instruction manual would be great to refer back to
- Monthly emails on any updated features
- Quarterly updates on new products
- handling calls in a timely manner
- returning calls with voicemails
- very easy to use mobile app
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes
Comments
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