Overall a solid accounting and inventory management tool
Overall Satisfaction with Brightpearl
Brightpearl is being used across the whole organization. It's easy to use and allows everything to be accessible all in one place no matter the department.
Pros
- Your able to run sales reports multiple ways to narrow it down to exactly what you need.
- Gives you the ability to send email acknowledgements to vendors and customers.
- It's automation allows orders from different channels to follow in seamlessly.
Cons
- It would be interesting to have more marketing capabilities in the software such as analysis of customer journey, inventory analysis etc
- Must have another system to actually print labels for shipping Not all tracking numbers transfer
- Value for money
- Ease of use
- Order sometimes get stuck with no notification
- Daily and Monthly Reports
We're able to remain paperless and are able to access everything anywhere with an Internet connection.
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