Item: Bloomerang
Rating: 10
Author: Elaine Hinckle

Overall Satisfaction with Bloomerang

Use Cases and Deployment Scope

We use Bloomerang not only for Development but also for Communications (to send email newsletters) and for Volunteer Management. I can track gifts, as well as create email newsletters and track opens and click through for individual donors. There is a CRM function as well so I can manage/plan future communications with donors and contacts. I manage my grant process through the system as well. I can see at a glance what level of engagement my donor has including volunteer hours. We track all volunteer hours through the system as well. We are able to easily report on any data that is entered in the system.

Pros and Cons

Pros

Provides an at a glance snapshot of donor engagement... email opens, gifts, volunteer hours, interactions, emails, etc.
Easy to use reporting functions and full support to create reports
Manages our grant process and tracks when grants are due as well as all other pertinent information

Cons

I would like to see some more pre created industry standard reports.
I would like to see a Word document output of thank you letters.

Likelihood to Recommend

For a one person or small department, time is key. Bloomerang allows me to very quickly find and record information I need about donors.

Comments

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Steven Shattuck
commented 4 years ago
Thanks, Elaine! You are one of our favorites. Since your review, we have added a number of report templates, with plans to add more! Loyal Donors Revenue from individual donors who have given every year from 2015-2019 Top Donors Donors ranked by total revenue over the last 2 years Newest Donors First-time donors from the last 90 days Monthly Donors Donors with an active recurring gift schedule, or 12+ gifts in the last 365 days High Potential Donors Donors with both a high engagement score and a high generosity score Call List Template Default columns and filters to include in any call list. Just add your own criteria for who to call! LYBUNT Constituents who gave last fiscal year but not this fiscal year SYBUNT Constituents who gave some fiscal year but not this fiscal year Downgrades Constituents who gave less this fiscal year than last fiscal year Household Averages Average raised this fiscal year and last fiscal year by household Pledge Reminders Pledges with a payment due next month One-Time Donors Constituents who have only given once Pledge Details Outstanding pledges with pledge payments to date Online Donations Donations received from online forms Employer Relationships Employees grouped by their employer Projected Cash Flow Pledges and Recurring Donations with projected revenue this fiscal year

Easy to use and effective!