They should re-do their software or hire more creative people
Updated July 24, 2021

They should re-do their software or hire more creative people

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Modules Used

  • Blackboard Learn

Overall Satisfaction with Blackboard Learn

Blackboard Learn is used across the entire organization. It is used by professors for classes and by the administration to provide information for new employees on how to use certain solutions or procedures that are currently in place for various software solutions.

Pros

  • Easy maintenance
  • Good support
  • Friendly people

Cons

  • Bad UI (unless you migrate to BB Ultra)
  • Does not integrate well with other software solutions
  • It is not very user-friendly
  • It could be pricey
  • Blackboard is great for teaching
  • Bad user experience
  • Price should be lower
  • Canvas
Blackboard Learn is way far behind Canvas. Many schools are switching to Canvas as it is better integrated with other solutions, it is much more user friendly and provides better user experience. Canvas is cloud native, unlike Blackboard Learn. They are trying to catch up with Ultra experience but they are not as successful as they thought they will be.

Do you think Blackboard Learn by Anthology delivers good value for the price?

No

Are you happy with Blackboard Learn by Anthology's feature set?

No

Did Blackboard Learn by Anthology live up to sales and marketing promises?

No

Did implementation of Blackboard Learn by Anthology go as expected?

Yes

Would you buy Blackboard Learn by Anthology again?

No

It is hard to say what scenarios are good to use Blackboard Learn because UI is not very flexible or mobile-friendly, and if you are looking to integrate with other solutions, that would be hard. They have companies that create "building blocks" to integrate with Blackboard, but that would require other companies to develop specifically for Blackboard Learn platform, which in higher education is hard. They should focus on delivering solutions that can easily integrate Blackboard Learn, and they should work on UI. It is a terrible user experience.

Blackboard Learn by Anthology Feature Ratings

Learning Management
5.2
Course authoring
10
Course catalog or library
10
Player/Portal
3
Learning content
7
Mobile friendly
1
Progress tracking & certifications
5
Assignments
8
Compliance management
1
Learning administration
10
Learning reporting & analytics
1
Social learning
1

Blackboard Learn Support

Support guys are amazing. It is always a pleasure working with them; they are very knowledgeable about their product.

Comments

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Blackboard Learn: no longer king of the hill
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Higher priced LMS, but if you can budget it, Blackboard Learn is WELL worth the expense!
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