Great tool needs more support to carry into the future
Overall Satisfaction with Blackbaud CRM
We utilize it for donor records, prospect management, bbis, wealth screening, donor information
Pros
- Analytics
- Wealth screening
- Sophisticated functionality
Cons
- Customer service
- New development
- Ability to store a lot of details… historical accuracy
Do you think Blackbaud CRM delivers good value for the price?
Not sure
Are you happy with Blackbaud CRM's feature set?
Yes
Did Blackbaud CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud CRM go as expected?
I wasn't involved with the implementation phase
Would you buy Blackbaud CRM again?
Yes
Comments
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