Item: Bigtincan
Rating: 10
Author: Drew Bauer

Overall Satisfaction with Bigtincan

Use Cases and Deployment Scope

My company used BigTinCan (BTC) as a tool for the sales teams. We have 8 vehicle franchises and all salespeople were required to have an iPad to access daily and weekly sales training modules, new vehicle e-brochures, inventory, DMS etc. I was responsible for adding new members, creating training content and administering updates and maintenance of the system. I also had an entire training course for service advisors on the system.

Pros and Cons

Pros

BTC was great at making instant updates, revisions and immediate, real-time uploads of information to over 125 sales department employees.
BTC replaced wasteful paper handouts and allowed greater control of company data.
It was extremely easy to use by everyone regardless of expertise.

Cons

I really did not have any issues pertaining to improvements. The system worked very well for our purposes.

Return on Investment

BTC was a great time-saver for the training department and made the use of paper handouts obsolete. I do not have a monetary figure to put on that.

Alternatives Considered

BTC was the only product we used.

Likelihood to Recommend

The biggest impairment to its use was individuals breaking or losing their iPads and not replacing them.

Comments

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BTC Saves Time And Money As A SALES Training Platform