Great Platform + Great Customer Service = A+ Company
Updated February 09, 2021
Great Platform + Great Customer Service = A+ Company
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/b3b88fb8fee6b36f114ba4f859614b50bc7c3380/images/no_photo.png)
Score 10 out of 10
Vetted Review
Verified User
Software Version
SIlver
Overall Satisfaction with BigCommerce
Only one of my clients is using Bigcommerce. We are using it at an e-commerce platform which we do not want to build from scratch.
Pros
- The user interface looks really nice and is easy to use
- Meta tags are easy to update
- Processing orders is simple
- Updating Inventory is simple
- The dashboard show good overview of your sales, etc.
Cons
- More webinars
- We did not have any success with Big Commerce's Google Store sales - not sure if that is just us or if anyone else was disappointed with the results.
- Better store front
- Nice place to display all of our products and easy creation
- Made products more visible with great SEO
We selected Big Commerce because it was recommended to us by my manager
Using BigCommerce
2 - Owner and managing director.
1 - Project management skills + basic understanding of how BigCommerce works.
- Client wants to sell online
- Client wants a user-friendly platform
- Client does not want to pay too many fees to sell online
- User-friendly theme updates
Comments
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