Barracuda Spam Firewall Fits Our Needs
Overall Satisfaction with Barracuda Email Security Service
Barracuda is currently used to filter our emails, both inbound and outbound. It helps us eliminate the hundreds of thousands of spam, scams, and malware coming in to our email users. Without it our users email inboxes would be so full of junk that we could not carry on business in an very efficient way at all.
Pros
- It helps us eliminate the hundreds of thousands of spam, scams, and malware coming in to our email users.
- it is easy to find blocked emails and whitelist them.
- Ease of navigation of UI. Ability to specify message content filter allow actions by subject, header, body, attachments, etc.
- Great Tech Support. I have always been able to call or email and get a prompt answer from their technician who is understandable and knowledgeable. I have found them willing to answer questions and provide some education at the same time.
Cons
- The annual renewal prices could be better, but for the quality of the product we don't even hesitate to renew it annually.
- The UI isn't completely Robust, but once you get used to it it's great!
- Cannot access quarantined email from mobile phone
- We have cut down on spam. Workers are more productive and our inboxes have remained secure and safe from hoaxes and virus attacks.
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