One stop shop
June 24, 2024

One stop shop

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with AppFolio Property Manager

We use this as a one stop shop for leads, tenant management, bill pay, etc. Has our lease templates and we’re able to handle every need besides calling through AppFolio.

Pros

  • Reporting
  • Vendor Communication
  • Documents

Cons

  • Better custom reporting
  • Reporting for letters
  • We do all online payments now which reduces labor cost on site level
  • All service requests are now through AF which has allowed better tenant responsibility and lowered our contractor call outs
  • All leases are now sent via AF which reduced all costs

Do you think AppFolio Property Manager delivers good value for the price?

Yes

Are you happy with AppFolio Property Manager's feature set?

Yes

Did AppFolio Property Manager live up to sales and marketing promises?

Yes

Did implementation of AppFolio Property Manager go as expected?

Yes

Would you buy AppFolio Property Manager again?

Yes

In daily use, AppFolio makes the move in process easy where we can accept online payments for move in costs, handle all lease signing electronically, convert from applicant to tenant and have them do a move in inspection.

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