Overall Satisfaction with AgoraPulse
Pros
- Scheduling is mostly O.K. - Works about 90% of the time.
- Reports are helpful, even though I have a feeling they're somewhat inaccurate (due to my results using the info they provided)
- Customer service is fine. They have a chat and get back to me (usually) within the same day
Cons
- When it doesn't work, scheduling can be very frustrating and ruins my strategy. Sometimes I'll schedule something and it doesn't get posted due to an error and I won't be notified.
- Doesn't have a feature to schedule videos, which is unfortunate because videos are important to engage the audience. You also cannot post photos that aren't square.
- Reports seem inaccurate and doesn't give much detail, especially with the window in which we should be posting for each account.
- I feel like all of my platforms have been doing poorly and I'm struggling with getting my posts viewed. The reports are not helpful and are inaccurate.
Comments
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