Adobe Business Catalyst - the go-to choice for e-commerce
Updated March 16, 2016

Adobe Business Catalyst - the go-to choice for e-commerce

Goran Billingskog | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

WebCommerce

Overall Satisfaction with Adobe Business Catalyst

Adobe Business Catalyst is a tool that we use for many of our clients. It simplifies the process of getting our clients online and making them look credible. It makes my life easier since I can manage many sites in one place.

Pros

  • The e-commerce module is the strength of Adobe Business Catalyst as I see it. It's easy to set up and establish a secure online store.
  • I like using the "content holder" interface. There are building blocks that simplify the process of adding re-usable content to any page.

Cons

  • Pricing seems inflexible and many times it's what makes my clients turn to other CMS systems. How can I defend spending $40 just because I want to use the BC Apps but have no use for the e-commerce function?
  • I used to have a plethora of templates that I could use as a starting point. They are now gone and I miss them.
  • I cannot say that BC had any impact on our ROI.
I use WordPress along with Adobe Business Catalyst for CMS but I strongly prefer BC, mainly because of constant WordPress updates that I have to manage.
Use BC for e-commerce. If you are not using e-commerce you might look at other CMSs.

Adobe Business Catalyst (Discontinued) Feature Ratings

Business Catalyst Implementation

  • Implemented in-house
We implemented ourselves. I personally worked with an existing BC theme and customized CSS/Html and used an outside developer for some custom code.

Business Catalyst Support

I get help in most cases from a very knowledgeable support staff
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None

Business Catalyst Reliability

Comments

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