In my opinion, Shocking avoid!!
February 01, 2024
In my opinion, Shocking avoid!!
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/b3b88fb8fee6b36f114ba4f859614b50bc7c3380/images/no_photo.png)
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Access PeopleHR
We use for planning holidays, soring personal files, onboarding. Would like to use for tracking overtime but, in my experience, the system doesn't work
Pros
- easy to store documents
- issuing documents to sign
- logbooks are useful
Cons
- In my opinion, customer service is shocking
- In my experience, glitches constantly particularly holiday all the time
- In my experience, time and attendance still not functioning after 3 years!
- In my experience, renewals breaching terms and conditions
- In my experience, the documents/mail merge system constantly fails with formatting, glitching or just not working
- time spent fixing errors reduces any ROI
- excess hours spent correcting holiday errors
- price increases for supposed content that is not required reduces ROI
Do you think Access PeopleHR delivers good value for the price?
No
Are you happy with Access PeopleHR's feature set?
No
Did Access PeopleHR live up to sales and marketing promises?
No
Did implementation of Access PeopleHR go as expected?
No
Would you buy Access PeopleHR again?
No
Comments
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