A partner perspective
October 07, 2020

A partner perspective

Rodd Ahrenstorff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Scale Computing HC3

As a reseller, we have implemented Scale Computing for private business organizations, non-profit, and schools across the whole org. The three primary concerns it solves is to provide high-availability, simplicity, and exceptional vendor support.

Pros

  • Business resiliency through high-availability of computing resources.
  • Simplicity of system configuration, monitoring, and management.
  • Exceptional customer support.

Cons

  • Virtual Machine start up control.
  • Virtual disk encryption using TPM.
  • Compute resource guarantees to VMs for performance.
Scale Computing technical and sales support is some of the best I've seen in the technology industry over my 20+ year career. They are US based (for US operations), timely, and knowledgeable.
  • Decreased the cost of technical training for IT staff.
  • Increased the efficiency of IT staff.
  • Improved business resiliency during disruptions through VM replication.
VMware has significantly more complexity.
Nutanix no longer addressed the SMB market very well or edge-computing.

Scale Computing addresses both very well.
Scale Computing is well suited to any business vertical in the SMB and Mid-Enterprise market. I do not feel it's as well suited to Large-Enterprise yet except for edge-computing locations.

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