You're missing out if you're not using learn360.
July 02, 2024

You're missing out if you're not using learn360.

Rich Campbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 360Learning

We partner with the PSA security network (psasecurity.com) to provide learning to our leaders, managers, and individual contributors across our business units in 3 states. Learn 360 is feature-rich, easy to use, and easy to implement. We needed a way to centrally deploy learning to manage titles and set learning goals for everyone. We also needed a way for managers to track how much time employees spent learning new skills and what they were. Learn360 through PSA allows us to meet those goals! Learn360 also provided opportunities for me, as the training and development manager, to stay plugged into new training opportunities through their webinars, newsletters, and partnerships with other online learning providers!

Pros

  • AI based courses can be created from PDF documents.
  • Downloadable reports and dashboards.
  • User management and invitations to new users.
  • Simplified course creation and keyword searches.

Cons

  • Customization and appearance of my own branded learning space.
  • We have gone from having 0 learners to having 24 actively engaged learners in a year.
  • We have put our customer service folks through customer service training and have been able to retain 2 demanding customers.
  • We have gone from having 1-2 new courses per month to having over 100 titles available on demand for our learners.
It's super easy to use. Sometimes, when I haven't used something for a while, I need a refresher. Our support folks are reliable and always available when I need them!
We had a lot of reasons for choosing to partner with PSA for our Learn 360 platform. The others were a much larger price, were not as easy to use, were not as feature-rich, and didn't have us plugged into so many relevant titles at any time. They also didn't seem as adaptable or have an AI component built in.

Do you think 360Learning delivers good value for the price?

Yes

Are you happy with 360Learning's feature set?

Yes

Did 360Learning live up to sales and marketing promises?

Yes

Did implementation of 360Learning go as expected?

Yes

Would you buy 360Learning again?

Yes

It's easy to implement, Easy to understand, and Cloud-hosted, so it's always available with reasonable pricing and skilled support people. However, it's not so great on your mobile device. It's not really available for folks who can't get on the Internet, which is a problem for some of our secure spaces in which people work. Built-in AI tools allow me to create courses with ease!

360Learning Feature Ratings

Course authoring
10
Course catalog or library
10
Player/Portal
10
Mobile friendly
1
Progress tracking & certifications
10
Assignments
10
Learning administration
10
Learning reporting & analytics
10
Social learning
10
Gamification
10

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