Overview
What is Mosaicx?
Mosaicx is an IVR with intelligent virtual agents that lets them understand natural language (NLU) used by customers, that helps them to do more and provide a more enjoyable experience.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Mosaicx Demo: Communication Services
YouTube
Mosaicx Demo: Banking
YouTube
Mosaicx Demo: Retail
YouTube
Product Details
- About
- Competitors
- Tech Details
What is Mosaicx?
Mosaicx is an IVR with intelligent virtual agents that lets them understand natural language (NLU) used by customers, that helps them to do more and provide a more enjoyable experience.
Mosaicx Features
- Supported: Intelligent Virtual Agents (IVA): IVAs understand natural language (NLU) used by customers
- Supported: Insights: Craft & capture the customer experience with reports in the same console used to manage the application.
- Supported: Outreach: AI-Driven Campaigns & SMS business messaging.
- Supported: Team of Trusted Advisors: Customer experience consulting & strategy with end-to-end support.
- Supported: Avoke: Avoke provides immediate insights to improve a wide range of customer care processes, including automation, collections, sales and third-party actions.
Mosaicx Videos
Mosaicx Demo: Pharmacy
Mosaicx Demo: Insurance
Mosaicx Competitors
Mosaicx Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | United States |