Name: Supercharge your QA with test IO
Uploaded: 2016-07-04T09:22:54.000Z
Duration: 2 min 26 s
Description: Ship better software with test IO’s professional human testers on your QA team. Get a free trial: https://test.io/free-demo/

Help Desk

Web and Video Conferencing

Customer Support

PHP Frameworks

Virtual Reality

Development

Academic Advising

Classroom Management

Learning Management

Online Learning

Education

Business Intelligence (BI)

Collaboration

VoIP

Workspace Planning

Enterprise

Accounting

Digital Banking

SaaS Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Leadership Development

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Change and Configuration Management

Cloud Storage

Configuration Management Databases

Data Masking

Fraud Detection

High Availability Cluster

Incident Response

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

IoT Security

Log Management

Network Performance Monitoring

Storage as a Service (STaaS)

Threat Hunting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Data Management

Email Deliverability

Email Marketing

Marketing Automation

Retail Media Advertising

SMS Marketing

Social Media Management

Survey & Forms Building

Swag Management

Video

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Sales Performance Management

Sales

Intrusion Detection

Security

Aviation

Direct Secure Messaging

Fleet Management

Geographic Information

Legal Billing

Membership Management

OSS/BSS (Operations Support/Business Support)

Online Voting

Real Estate

Rental Property Management

Vertical-Specific

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GitLab

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Slack

### Quality Assurance Processes
Users seem to appreciate the diverse testing capabilities of test IO, particularly in terms of manual and automated testing processes. The feedback indicates that the quality assurance processes offered by test IO are seen as valuable in uncovering bugs and improving user experience. While some users find the testing instructions to be specific and thorough, others mention challenges in triaging results and providing detailed feedback. Despite some minor drawbacks, the general consensus is that test IO's quality assurance processes play a significant role in enhancing the overall testing efficiency and effectiveness for various platforms and applications.

### Bug Reporting and Tracking
Users generally appreciate test IO's bug reporting and tracking capabilities. The platform's ability to identify critical bugs before deployment and provide detailed bug reports with steps to reproduce, screenshots, and videos is well-received. However, some users have noted that testers occasionally focus on edge case bugs or provide design suggestions instead of solely reporting bugs. Despite these minor drawbacks, test IO's bug reporting and tracking feature is seen as a valuable tool for enhancing quality assurance processes and ensuring a smooth product release.

### Regression and Exploratory Testing
Users consistently highlight the valuable role that test IO plays in their regression and exploratory testing processes. The platform's ability to fill the gaps in internal testing teams and provide a diverse range of devices and tester perspectives is widely appreciated. By conducting thorough regression testing and ensuring the app remains stable with each new feature introduction, test IO has become a trusted partner in maintaining quality assurance standards.

### Integration with Development Tools
Users have expressed overall satisfaction with test IO's integration with Jira, citing its ability to facilitate a smoother testing process and provide real-time reporting. While some users appreciate the ease of use and the attention to detail provided by testers, others have raised concerns about the limitations of the Jira integration, such as the need for improvements in the API section and user interface. Despite some challenges faced with the Jira plugin, users acknowledge the benefits of the integration in enhancing testing efficiency and bug reporting capabilities.

### Device and Browser Compatibility
Users across reviews consistently praise test IO's diverse range of devices and browsers for testing compatibility. They appreciate the platform's ability to identify edge cases and uncover issues on less commonly used browsers and devices. The flexibility provided by test IO's online portal and scheduled testing feature also garnered positive feedback. Additionally, users value the thoroughness of the testers in reproducing issues across multiple devices, contributing to a more comprehensive testing process. The platform's quick response times and efficient bug reporting system were highlighted as key strengths in ensuring robust device and browser compatibility testing.

### Usability and User Experience
User feedback on test IO's usability and user experience capabilities varies widely. While some users praise the platform for its intuitive interface, fast bug discovery, and excellent support from the team, others express concerns about template-based answers for usability tests and the inability to conduct localization testing. The general consensus seems to be that test IO offers a user-friendly experience with valuable insights, but there are areas for improvement in terms of customization and localization options.

### Real User Feedback
Users appreciate the valuable insights provided by real user feedback through test IO, particularly in uncovering edge cases that are challenging to detect with automated testing or internal manual test plans. While some reviewers highlight the benefits of instant feedback on digital product features and in-depth usability feedback, others point out areas for improvement such as enhancing the API section with more options and detailed user guides, as well as refining user interfaces. Despite some minor drawbacks, the consensus among users is that test IO's real user feedback functionality adds significant value to their testing processes.

### Feedback and Insights Collection
Users have expressed mixed feelings about test IO's feedback and insights collection capabilities. While some appreciate the valuable user insights and the ease of use in gathering feedback, others have raised concerns about the pricing model and the inclusion of design suggestions in the reports. It appears that the platform's feedback and insights collection functionality has both strengths and areas for improvement, reflecting a diverse range of user perspectives on its effectiveness in providing actionable insights for enhancing product quality.

### Release Management
Users consistently praise test IO for its effective release management capabilities, noting that the platform aids in identifying and addressing bugs before the public release of new features and products. The ability to conduct thorough regression testing and streamline the testing process has been a significant advantage for users, allowing them to feel confident in their product releases.

### Crowd-sourced Testing
Opinions on test IO's crowd-sourced testing capabilities are diverse, with users highlighting both strengths and weaknesses. While some appreciate the insights provided by the crowd-sourced team across various devices and browsers, others express concerns about the turnaround time for tests and the attentiveness of the crowd testers. Issues such as duplicated bug reports and testers deviating from test descriptions have also been raised, indicating a mixed sentiment towards the effectiveness of crowd-sourced testing within the test IO platform.

### Performance and Functionality
Users generally appreciate test IO's ability to enhance platform performance and functionality across various devices and browsers. The crowd-sourced testing team's insights have proven valuable in identifying issues that were overlooked during internal testing, particularly on less commonly used browsers. While there may be a slight learning curve as the application evolves, users acknowledge the ongoing development of new functionalities. Some users have noted challenges in conveying expected functionality, leading to misinterpretations of reported bugs. Despite some minor drawbacks, the overall consensus is that test IO's performance and functionality capabilities play a significant role in ensuring the site runs optimally and effectively.

Users have made several recommendations based on their experiences with test.io. The most common recommendations include utilizing all the features fully, using test.io frequently, and utilizing it for simple and uncomplicated test data setup. Users also suggest that clear test instructions and bug verification are necessary while acknowledging that test.io saves time and provides access to various devices and browsers. Furthermore, users recommend using test.io for running software testing cycles, especially for its testers on different platforms and OS.

Other recommendations include the need for test.io to continue developing and maintaining a customer-focused mentality, not marketing it as a fully automated testing tool until it becomes truly automated, adding the ability to edit the Jira connector instead of creating a new one each time, considering the development cycle and ensuring the sales team is aware of it, trying test.io for ensuring a successful website launch without any overlooked bugs, and finding the bug fix confirmation feature worth the extra cost.

Users also advise optimizing the usage of test.io and taking advantage of its survey and bug-catching capabilities. They suggest tailoring test.io to specific test needs with the help of managers. Additionally, users recommend test.io as a good choice for well-defined test flows without in-house QA and advise investing time in setting it up properly and integrating it into testing processes. Detailed documentation of the application's features is suggested to improve test coverage.

Users find the ability to have testers from around the world on various devices invaluable and time-saving. They suggest utilizing test.io's customer service for any issues encountered and providing explicit instructions for better test results.

Jira Integration: Reviewers have found Test IO's integration with Jira to be a powerful combination that helps streamline the testing process and improve application quality. Several users appreciated the ability to schedule testing, create stories, and easily manage test cases using the UI.

Easy to Use: Many reviewers have praised Test IO for its user-friendly interface, making it easy to use and train others on the team. Users liked that testing could be scheduled in advance, helping with planning needs and roadmap. The platform's intuitive usability and excellent training received positive feedback from multiple users.

Comprehensive Testing: Several users appreciated the different types of tests available through Test IO. They found value in the fresh perspective provided by non-team members during crowd-sourced testing, as well as insights into platform performance on various devices and browsers. The availability of real testers around the world was also considered beneficial for ensuring high-quality testing coverage.

Learning Curve: Several users have found the Test IO platform to have a learning curve, particularly when it comes to integrating with Jira. This has caused frustration for some reviewers who had to spend extra time and effort in understanding and navigating the platform.

Limited Control over Testing Process: Reviewers have expressed frustration with the limited control they have over the testing process on the Test IO platform. Some users felt that they were unable to customize or tailor the testing approach according to their specific needs, which negatively impacted their experience.

Communication Issues: Some reviewers mentioned potential communication issues with the Test IO platform. They highlighted difficulties in effectively communicating their requirements and expectations to testers, which led to misunderstandings and inefficiencies in the testing process.

Test IO has proven to be a valuable asset to users by providing a streamlined testing process and delivering faster testing cycles. This integration with Jira has enabled users to experience better testing coverage and real-time reporting. By using test IO, users have been able to efficiently test new website features, perform regression testing, and optimize websites to identify critical bugs. The platform's flexibility through its online portal and scheduled testing allows users to test on various devices and gain valuable user insight. Additionally, users appreciate the ability to test the main parts of a page while performing specific actions, such as ordering. Test IO assists in regression and targeted testing to ensure quality. It helps catch bugs introduced by new features, ensures end-to-end testing for different code repositories and backend services, and addresses time and resource constraints by having multiple testers simultaneously test the app. Moreover, the platform serves as a primary method of regression testing by providing a wide range of devices and tester viewpoints. With Test IO, users can address the lack of QA resources, receive early user feedback, and identify any lingering issues on their websites. This process helps build confidence in the quality of apps and websites before they are released to the public. The platform also provides peace of mind regarding stability by running tests after releases, which has been helpful in finding critical bugs and testing ecommerce platforms. In addition, Test IO offloads a significant amount of the QA work with its testing support for small teams that have limited resources. It helps identify regression bugs, test old features for regression issues, and supports exploratory testing. Users appreciate the quality and real user testing provided by Test IO, as well as its efficiency and time-saving benefits. The platform allows them to identify bugs before product releases by cross-checking on different devices and environments while providing human QA on top of automated testing. Test IO is instrumental in discovering, prioritizing, and fixing problems that impact users' experiences, freeing up internal resources for more complex testing and collaboration with development teams. The platform also aids in exploratory and device testing at scale, allowing users to identify critical issues and maintain QA confidence. By using Test IO, users can map the health of product features, reduce problems reported to customer service teams, and conduct testing that was previously impractical. Furthermore, the platform helps the development team test what was previously challenging and provides confidence in a rapid deployment model. With its bug identification capabilities and suggestions for improving UI/UX experiences, Test IO has significantly improved the efficiency of QA teams and saved them hours of time. Test IO also allows users to add on 10x the amount of testers for regression tests, resulting in excellent value and reducing regression testing time by 80%. This crowd testing approach has streamlined inventory and reduced the need for in-house testing devices. Furthermore, Test IO provides an additional security layer in Quality Assurance by allowing for additional testing before a product goes live. Its testcloud service ensures app compatibility across different devices and software versions, enabling developers to focus on creating instead of testing. Detailed insights into bug causes and locations are provided to engineers when bugs are found by testcloud's testers. Overall, Test IO has proven to be a valuable tool for users in various industries by streamlining the testing process, providing better coverage, and delivering critical insights that lead to improved quality assurance and user experiences.

test IO

Some companies offer testing services, a kind of outsourcing that supplies access to testing communities, for the purpose of gathering information about applications under testing that will become more accurate and useful only with increased sample size. Similar to bug bounty programs, testing services of this kind leverage participating users of a service (their responses or sometimes merely reports of their activity) as part of the beta testing process.

Testing Services

Likelihood to Recommend

Ship better software with test IO’s professional human testers on your QA team. Get a free trial: https://test.io/free-demo/

Supercharge your QA with test IO

Ship better software with test IO’s professional human testers on your QA team. Get a free trial: https://free.test.io/

Engineering Manager

test IO 2021-09-30 09:40:13

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test IO allows us to test E2E flows that cross multiple of our code repositories and services. It also is using real people to test and catch bugs that we otherwise haven't caught and when code changes happen, we can rely on test IO to ensure the flows are still bug-free.

catch bugs
test e2e flows
accurately report bugs with screenshots and videos

honestly, nothing comes to mind - I think it's a great tool

e2e testing across multiple code repos and services

Catching bugs before customers do
Catching bugs during a release

test IO

Overview

What is test IO?